Few things are more complex—or expensive—than running a contact center. A new study by Forrester Research discovered that moving to Amazon Connect from a legacy
Category: EBOOK
7 Leading Machine Learning Use Cases
Machine learning has moved beyond the hype to become a meaningful driver of value for many organizations. Over half of businesses that have deployed machine
7 Reasons Why Your Enterprise Needs Intelligent Search
Organizations are hungry to use data to grow and improve performance, but enterprises are struggling with search today. Knowledge is key to business insights, and
Machine Learning Playbook for Business Success
Machine learning is quickly becoming a fundamental building block of business operations, providing real impact such as improved processes, increased efficiency, and accelerated innovation. For
Fünf Erfolgsgeschichten einer besseren Servicequalität für Kunden dank Cloudmigration
Der aktuelle Anstieg im digitalen Bereich hat gezeigt, dass Servicequalität für Kunden ein entscheidender Faktor ist, der für Unternehmen über Erfolg und Misserfolg entscheidet. Laut
Migrieren von SQL Server und Windows Server zu Azure
Wenn Sie produktivere Unterhaltungen führen und die Finanzabteilung von einer Cloudmigration überzeugen möchten, können Sie mithilfe dieses Finanzressourcenkits die geschäftlichen und finanziellen Vorteile darlegen, die
Cathay Pacific Case Study
Find out how leading airline Cathay Pacific met a pressing deadline to protect their critical applications and found a clear path to PCI compliance with
Secure Beyond Breach: A Practical Guide
Securing the perimeter is no longer enough. The focus has shifted to ensuring your organization continues to function if and when you’re breached — and
How To Fortify Your Organization’s Last Layer Of Security
Cyber security threats continue to proliferate and become more costly to businesses that suffer a data breach. When it comes to combating these growing risks,