Now that 2020 proved people can work remotely and still get amazing work done, customer support and service leaders are making the remote trend permanent.
Author: tech-experts
Building Teams of Tomorrow, Today
Slowly shifting global work trends, already in play before the transformative year of 2020, accelerated at an unprecedented rate due to COVID-19, with talent management
Vidyard’s Super Stealable Prospecting Process
To succeed in virtual sales, you have to systematize your winning outreach and create sales plays. That way, you raise the bar for everyone on
How Being Agile Helped Mass General Brigham Respond to COVID-19
See how pivoting to Citrix on Azure enabled 60,000 physicians, clinicians and administrators to deliver remote patient care during the pandemic and continue critical business
An Agile Framework to Implement TOGAF Poster
Find out how to implement TOGAF® quickly and efficiently with a lean Enterprise Architecture tool. Prepare the organization for a successful Enterprise Architecture project. Define
Best Practices to Define Business Capabilities Poster
This business capability map template helps you get started and create a complete overview of your business capabilities. Business capability modeling is a technique for
Enterprise Architecture Success Kit
Everything you need for quick time-to-value and long-term success through EA. Uncover the value of a successful EA practice, and how that translates to your
Market Guide for Intranet Packaged Solutions
Intranet packaged solutions have become an integral part of many modern intranets. However, the market is crowded, with almost 100 vendors, and many of them
The Ultimate Guide to Today’s Unified Digital Workplace
Today’s workforce is becoming more and more distributed. In fact, Global Workplace Analytics reports that approximately 20-25% of the global workforce teleworks at some frequency,